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Cyber attacks: ASSOCHAM suggests BPO-specific computer emergency response team

New Delhi: In the wake of increasing incidents of cyber attacks in the recent past, the ASSOCHAM suggested the constitution of a computer emergency response team (CERT) to provide special attention to the business process outsourcing (BPO) sector.

Although the government and BPO companies are taking various initiatives in the cybersecurity system, There still exists the need to establish an independent organisation to reduce cyber attacks in the BPO sector.

Moreover, the ASSOCHAM stated, the government should mandate BPO sector-specific strategies and methods to address the security needs. It can engage industry bodies, academia and law enforcement agencies to develop and define standards, mechanisms, and guidelines which are in sync with requirements of the BPO sector, it recommended.

"There is a need to promote cybersecurity as a social responsibility in BPOorganisations, and promote cybersecurity on a war footing with collaboration between the government, industry, and academia, over and above all the work that is already being done," said ASSOCHAM secretary general D.S. Rawat.

Rawat further highlighted the presence of a lax implementation of security measures to keep a check on cyber frauds but the same should not be seen as an industry-wide problem. He also suggested that the expenses incurred in training, conferences, awareness programmes and other cybersecurity initiatives for residents should be included within these organisations' corporate social responsibility (CSR) budgets.

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